DiamanteDesk to Thulium
migration service
Effortless , no special expertise or coding required. A complete DiamanteDesk to Thulium data migration software.
DiamanteDesk to Thulium
Your best tool for DiamanteDesk to Thulium data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply decide on customer info you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and observe the wonders happening.Record completion
Transfer your help desk data in full to make certain that no ticket is missing essential customer service information.Automated migration
Afraid that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface accessible as possible.
Link the help desks, pick records, click ok, and the migration is ready!
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and how.
Our developers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from DiamanteDesk to Thulium
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Thulium.Next
Sustained relation between object and people
When migrating your data from DiamanteDesk to Thulium we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to Thulium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DiamanteDesk to Thulium work
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Prepare
Sign up and go to our migration tool.
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Link DiamanteDesk
Opt and connect your DiamanteDesk service desk with HDM.
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Link Thulium
Give the right to access your Thulium account.
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Express your needs
Let us understand precisely what aspects of your migration you need to modify
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Get your needs estimated
We will research your application and send you with a total price and a scope of tasks.
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Migrate from DiamanteDesk to Thulium all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Thulium import
Our staff would be more than happy to run a personalized migration in case you have specific demands.
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