DiamanteDesk to Tender Support
migration service
Trouble-free , no special know how or programming required. A complete DiamanteDesk to Tender Support data migration tool.
DiamanteDesk to Tender Support
The best DiamanteDesk to Tender Support tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Just decide on customer info you need to transfer and set off with the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the new platform and observe the wonders happening.Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost critical customer service details.Automated tool
Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.
Connect the help desks, select records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
Information is key which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from DiamanteDesk to Tender Support
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Tender Support.Next
Maintained link between object and people
When migrating your records from DiamanteDesk to Tender Support we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DiamanteDesk to Tender Support
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to Tender Support work
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Get ready
Sign-up and go to our migration wizard.
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Connect DiamanteDesk
Select and connect your DiamanteDesk support desk with HDM.
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Link Tender Support
Give access to your Tender Support account.
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Explain your requirements
Let us know exactly what components of your migration you would like to adjust
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Get your requirements estimated
We will investigate your case and get back to you with a price and a scope of work.
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Migrate from DiamanteDesk to Tender Support all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Tender Support import
Our team would be more than happy to perform a custom migration if you have special demands.
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