DiamanteDesk to TeamDynamix
migration service

Trouble-free , no special knowledge or coding required. A complete DiamanteDesk to TeamDynamix data migration tool.

More details

The best DiamanteDesk to TeamDynamix tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on what data you need to move and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and enjoy the magic happening.
Data completion
Move your help desk records in full to make sure that no ticket has lost vital customer service details.
Easy process

No need to worry about coding or continuously control each piece of info moved.

Just link your source and target, pick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have see your credentials or records.

You may be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it will be possible to select what goes where, when it goes, and how.

Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to propose the best possible migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from DiamanteDesk to TeamDynamix

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in TeamDynamix.

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Retained connection between object and people

When migrating your records from DiamanteDesk to TeamDynamix we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to TeamDynamix

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to TeamDynamix work

  • Get ready

    Register and go to our migration tool.

  • Connect DiamanteDesk

    Choose and connect your DiamanteDesk support desk with HDM.

  • Connect TeamDynamix

    Grant the right to access your TeamDynamix account.

  • Explain your business needs

    Let us know what parts of your migration you want to modify

  • Get your preferences estimated

    We'll investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from DiamanteDesk to TeamDynamix everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your TeamDynamix import

Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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