DiamanteDesk to SupportBee
migration service
Extremely easy , no special expertise or programming required. A complete DiamanteDesk to SupportBee data migration software.
DiamanteDesk to SupportBee
The best DiamanteDesk to SupportBee tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply pick the records you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and see the miracle happening.Data completion
Move your help desk info in full to ensure that no ticket has lost vital customer support information.Automated tool
Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Connect the help desks, choose records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their initial data structure untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.
Security is priority
You data is key which is why we created a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You control the process
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer support services, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from DiamanteDesk to SupportBee
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in SupportBee.Next
Retained link between object and people
When migrating your records from DiamanteDesk to SupportBee we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to SupportBee work
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Get ready
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from DiamanteDesk to SupportBee.
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Link DiamanteDesk
Fill in the form with required credentials to allow our data migration tool to access data from your current help desk.
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Link SupportBee
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee everything
Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from DiamanteDesk to SupportBee.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your SupportBee import
Our team would be more than happy to run a customized migration if you have particular requirements.
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