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DiamanteDesk to Support Desk
migration service

Smooth , no special know how or coding required. A complete DiamanteDesk to Support Desk data migration instrument.

More details

Your best tool for DiamanteDesk to Support Desk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick what data you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost critical customer support details.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.

Link the platforms, choose records, click ok, and you’re done!

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your passwords or other information.

You may be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks you will be able to select the data arrangement, when it starts, and how.

Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we work to deliver the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from DiamanteDesk to Support Desk

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Support Desk.

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Maintained connectivity between object and people

When migrating your data from DiamanteDesk to Support Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to Support Desk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect DiamanteDesk

    Select and link your DiamanteDesk support desk with HDM.

  • Give the right to access your Support Desk account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you need to tweak

  • Have your requirements estimated

    We'll investigate your case and send you with a price and a scope of tasks.

  • Migrate from DiamanteDesk to Support Desk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Support Desk import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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