DiamanteDesk to Spiceworks Cloud
migration service

Smooth , no special knowledge or programming required. A complete DiamanteDesk to Spiceworks Cloud data migration tool.

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Your best tool for DiamanteDesk to Spiceworks Cloud data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose customer info you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and observe the magic happening.
Record completion
Transfer your help desk data in full to ensure that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Link the platforms, pick data, click ok, and you’re done!

Data dependency

Your customer info comes unite and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have access to your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

You’re in charge

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from DiamanteDesk to Spiceworks Cloud

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Spiceworks Cloud.

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Sustained association between object and people

When migrating your data from DiamanteDesk to Spiceworks Cloud we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to Spiceworks Cloud work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from DiamanteDesk to Spiceworks Cloud.

  • Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect Spiceworks Cloud

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Spiceworks Cloud all data

    Once everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from DiamanteDesk to Spiceworks Cloud.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Spiceworks Cloud import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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