Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

DiamanteDesk to Snowflake
migration service

Extremely easy , no special skill set or programming required. A complete DiamanteDesk to Snowflake data migration software.

More details

The best DiamanteDesk to Snowflake tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on what data you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer service details.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, choose data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

Information is everything which is why we developed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to select the data arrangement, when it goes, and in what order.

Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Except providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from DiamanteDesk to Snowflake

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Snowflake.

Next

Maintained connection between object and people

When migrating your records from DiamanteDesk to Snowflake we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from DiamanteDesk to Snowflake

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to Snowflake work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect DiamanteDesk

    Choose and connect your DiamanteDesk support desk with HDM.

  • Grant access to your Snowflake account.

  • Outline your business needs

    Let us know what components of your migration you wish to adjust

  • Have your requirements estimated

    We'll investigate your application and send you with a cost and a scope of work.

  • Migrate from DiamanteDesk to Snowflake everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Snowflake import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Book a Call
cancel
%s
— %s