DiamanteDesk to Snappy
migration service

Smooth , no special know how or coding required. A complete DiamanteDesk to Snappy data migration software.

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Your best tool for DiamanteDesk to Snappy data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick what data you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer support details.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as possible.

Link the platforms, pick records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you left it.

Security is priority

Information is key which is why we designed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from DiamanteDesk to Snappy

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in Snappy.

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Sustained connectivity between object and people

When migrating your data from DiamanteDesk to Snappy we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Snappy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to Snappy work

  • Prepare

    Register and go to our migration service.

  • Choose and link your DiamanteDesk support desk with HDM.

  • Connect Snappy

    Grant access to your Snappy account.

  • Clarify your needs

    Let us know what aspects of your migration you need to adjust

  • Get your needs estimated

    We will investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from DiamanteDesk to Snappy everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Snappy import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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