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DiamanteDesk to SimplyDesk
migration service

Extremely easy , no special expertise or programming required. A complete DiamanteDesk to SimplyDesk data migration software.

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The best DiamanteDesk to SimplyDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose customer info you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and observe the magic happening.
Data completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer support information.
Automated tool

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Link the help desks, select data, click ok, and the migration is ready!

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or other information.

You can be certain with HDM no data breaches will take place.

Record mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we strive to offer the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from DiamanteDesk to SimplyDesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in SimplyDesk.

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When migrating your records from DiamanteDesk to SimplyDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to SimplyDesk work

  • Get ready

    Register and go to our migration software.

  • Opt and link your DiamanteDesk service desk with HDM.

  • Connect SimplyDesk

    Give access to your SimplyDesk account.

  • Explain your needs

    Let us know what aspects of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from DiamanteDesk to SimplyDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SimplyDesk import

Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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