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DiamanteDesk to Sightcall
migration service

Trouble-free , no special expertise or programming required. A complete DiamanteDesk to Sightcall data migration software.

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The best DiamanteDesk to Sightcall tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new platform and enjoy the magic happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer support information.
Easy process

No need to worry about coding or constantly control each record transferred.

Just attach your source and target, choose what you need to take to a new database and let the Migration Wizard do the remainder.

Data dependency

Your customer data comes complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our employees can access to your passwords or other information.

You may be sure that with HDM no data breaches will take place.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In only a couple of clicks it will be possible to select the data arrangement, when it starts, and how.

Our developers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from DiamanteDesk to Sightcall

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in Sightcall.

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Sustained association between object and people

When migrating your records from DiamanteDesk to Sightcall we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to Sightcall work

  • Get ready

    Register and go to our migration wizard.

  • Select and link your DiamanteDesk service desk with HDM.

  • Give the right to access your Sightcall account.

  • Outline your needs

    Let us know exactly what parts of your migration you need to tweak

  • Have your preferences estimated

    We'll investigate your case and get back to you with a cost and a scope of work.

  • Migrate from DiamanteDesk to Sightcall all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Sightcall import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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