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DiamanteDesk to ServiceDock
migration service

Trouble-free , no special skill set or programming required. A complete DiamanteDesk to ServiceDock data migration instrument.

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The best DiamanteDesk to ServiceDock tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just decide on the records you need to move and set off with the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the new platform and see the magic happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost critical customer support information.
Effortless procedure

You don’t have to bother about coding or continuously control each record transferred.

Just link both platforms, tick what you need to migrate and allow the tool do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is paramount

You data is everything which is why we developed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our software took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from DiamanteDesk to ServiceDock

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in ServiceDock.

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Sustained relation between object and people

When migrating your records from DiamanteDesk to ServiceDock we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to ServiceDock work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect DiamanteDesk

    Select and link your DiamanteDesk service desk with HDM.

  • Connect ServiceDock

    Give access to your ServiceDock account.

  • Detail your business needs

    Let us understand precisely what components of your migration you wish to modify

  • Have your requirements estimated

    We shall analyze your application and get back to you with a price and a scope of work.

  • Migrate from DiamanteDesk to ServiceDock everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServiceDock import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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