DiamanteDesk to Salesforce Service Cloud
migration service
Effortless , no special expertise or programming required. A complete DiamanteDesk to Salesforce Service Cloud data migration instrument.
DiamanteDesk to Salesforce Service Cloud
Your best tool for DiamanteDesk to Salesforce Service Cloud data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just pick what data you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and enjoy the miracle happening.Record completion
Transfer your help desk data in full to ensure that no ticket has lost essential customer support information.Automated migration
Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface simple to use as it can possibly be.
Connect the help desks, select data, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is everything which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Simple & effective
In only a few clicks you will be able to select what goes where, when it starts, and how.
Our software considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Outside of providing great customer support services, we always aim to develop our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from DiamanteDesk to Salesforce Service Cloud
Strong safety of your data
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in Salesforce Service Cloud.Next
Sustained connection between object and people
When migrating your data from DiamanteDesk to Salesforce Service Cloud we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DiamanteDesk to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DiamanteDesk to Salesforce Service Cloud work
Prepare
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from DiamanteDesk to Salesforce Service Cloud.
Link DiamanteDesk
Fill in the form with required credentials to permit our data migration tool to retrieve data from your current help desk.
Link Salesforce Service Cloud
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Salesforce Service Cloud everything
When everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from DiamanteDesk to Salesforce Service Cloud.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your Salesforce Service Cloud import
Our staff would be more than happy to run a customized migration if you have specific requirements.
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