DiamanteDesk to RingCentral Engage Digital
migration service
Extremely easy , no special know how or coding required. A complete DiamanteDesk to RingCentral Engage Digital data migration tool.
DiamanteDesk to RingCentral Engage Digital
The best DiamanteDesk to RingCentral Engage Digital tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to transfer and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and enjoy the wonders happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer support information.Effortless process
No need to worry about coding or constantly watch each piece of info transferred.
Just link your source and target, pick what you want to take to a new database and allow the tool do the rest for you.
Data maintenance
Your information migrates complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our staff members can access to your credentials or records.
You may be sure that with HDM no data breaches are possible.
You’re in control
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we aim to offer the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from DiamanteDesk to RingCentral Engage Digital
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in RingCentral Engage Digital.Next
Retained relation between object and people
When migrating your records from DiamanteDesk to RingCentral Engage Digital we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DiamanteDesk to RingCentral Engage Digital
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to RingCentral Engage Digital work
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Get ready
Sign up and go to our migration tool.
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Connect DiamanteDesk
Pick and link your DiamanteDesk service desk with HDM.
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Connect RingCentral Engage Digital
Grant the right to access your RingCentral Engage Digital account.
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Outline your requirements
Let us understand precisely what components of your migration you need to adjust
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Have your preferences estimated
We'll research your case and send you with a price range and a scope of work.
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Migrate from DiamanteDesk to RingCentral Engage Digital everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your RingCentral Engage Digital import
Our team would be more than happy to perform a customized migration if you have specific demands.
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