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DiamanteDesk to RingCentral Engage Digital
migration service

Extremely easy , no special know how or coding required. A complete DiamanteDesk to RingCentral Engage Digital data migration tool.

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The best DiamanteDesk to RingCentral Engage Digital tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer support information.
Effortless process

No need to worry about coding or constantly watch each piece of info transferred.

Just link your source and target, pick what you want to take to a new database and allow the tool do the rest for you.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your credentials or records.

You may be sure that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we aim to offer the most effective migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from DiamanteDesk to RingCentral Engage Digital

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in RingCentral Engage Digital.

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Retained relation between object and people

When migrating your records from DiamanteDesk to RingCentral Engage Digital we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to RingCentral Engage Digital work

  • Get ready

    Sign up and go to our migration tool.

  • Connect DiamanteDesk

    Pick and link your DiamanteDesk service desk with HDM.

  • Connect RingCentral Engage Digital

    Grant the right to access your RingCentral Engage Digital account.

  • Outline your requirements

    Let us understand precisely what components of your migration you need to adjust

  • Have your preferences estimated

    We'll research your case and send you with a price range and a scope of work.

  • Migrate from DiamanteDesk to RingCentral Engage Digital everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your RingCentral Engage Digital import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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