DiamanteDesk to Planio
migration service
Trouble-free , no special know how or programming required. A complete DiamanteDesk to Planio data migration instrument.
DiamanteDesk to Planio
The best DiamanteDesk to Planio tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just choose customer info you need to move and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the new system and observe the magic happening.Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost essential customer support details.Easy procedure
No need to worry about scripting or constantly watch each record transferred.
Just link your source and target, choose what you need to take to a new database and allow the system deal with the remainder.
Data maintenance
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members can see your credentials or other information.
You may be sure that with HDM no hacker attacks are possible.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it is possible to pick what goes where, when it starts, and how.
Our developers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we work to offer the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from DiamanteDesk to Planio
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Planio.Next
Maintained association between object and people
When migrating your records from DiamanteDesk to Planio we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DiamanteDesk to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to Planio work
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Get ready
Sign-up and go to our migration wizard.
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Connect DiamanteDesk
Pick and link your DiamanteDesk support desk with HDM.
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Connect Planio
Give the right to access your Planio account.
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Outline your needs
Let us understand precisely what parts of your migration you wish to modify
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Get your needs estimated
We shall investigate your case and send you with a price range and a scope of work.
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Migrate from DiamanteDesk to Planio everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Planio import
Our team would be more than happy to perform a custom migration if you have specific needs.
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