DiamanteDesk to Planio
migration service

Trouble-free , no special know how or programming required. A complete DiamanteDesk to Planio data migration instrument.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to migrate data from DiamanteDesk to Planio

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Planio.

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Maintained association between object and people

When migrating your records from DiamanteDesk to Planio we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from DiamanteDesk to Planio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from DiamanteDesk to Planio work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect DiamanteDesk

    Pick and link your DiamanteDesk support desk with HDM.

  • Connect Planio

    Give the right to access your Planio account.

  • Outline your needs

    Let us understand precisely what parts of your migration you wish to modify

  • Get your needs estimated

    We shall investigate your case and send you with a price range and a scope of work.

  • Migrate from DiamanteDesk to Planio everything

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Planio import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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Help Desk Migration service


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