DiamanteDesk to Pega Customer Service
migration service
Smooth , no special know how or programming required. A complete DiamanteDesk to Pega Customer Service data migration tool.
DiamanteDesk to Pega Customer Service
Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import solely.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.Optimal & Accurate
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of dataReasons to use Help Desk Migration to migrate data from DiamanteDesk to Pega Customer Service
Strong privacy of your records
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in Pega Customer Service.Next
Retained association between object and people
When migrating your data from DiamanteDesk to Pega Customer Service we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to Pega Customer Service
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from DiamanteDesk to Pega Customer Service work
Prepare
Sign-up and go to our migration software.
Connect DiamanteDesk
Choose and connect your DiamanteDesk service desk with HDM.
Connect Pega Customer Service
Give access to your Pega Customer Service account.
Outline your requirements
Let us understand precisely what elements of your migration you wish to tweak
Get your needs estimated
We will research your application and send you with a cost and a scope of work.
Migrate from DiamanteDesk to Pega Customer Service all data
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Pega Customer Service import
Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation