DiamanteDesk to Pega Customer Service
migration service
Smooth , no special know how or programming required. A complete DiamanteDesk to Pega Customer Service data migration tool.
DiamanteDesk to Pega Customer Service
Your best tool for DiamanteDesk to Pega Customer Service data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply choose what data you need to transfer and set off with the transition immediately.Simple transition process
No tech expertise required. Just select what data will go to the target system and enjoy the wonders happening.Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer service information.Simple and easy process
No need to worry about coding or continuously watch each piece of info transferred.
Just attach your source and target, tick what you need to migrate and let the tool do the rest for you.
Data maintenance
Your customer info migrates unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our team members have access to your credentials or other information.
You can be sure that with HDM no hacker attacks will take place.
You control the process
Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to select what goes where, when it starts, and in what order.
Our developers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we aim to propose the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from DiamanteDesk to Pega Customer Service
Strong privacy of your records
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in Pega Customer Service.Next
Retained association between object and people
When migrating your data from DiamanteDesk to Pega Customer Service we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to Pega Customer Service
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
-
Categories
-
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DiamanteDesk to Pega Customer Service work
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Prepare
Sign-up and go to our migration software.
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Connect DiamanteDesk
Choose and connect your DiamanteDesk service desk with HDM.
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Connect Pega Customer Service
Give access to your Pega Customer Service account.
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Outline your requirements
Let us understand precisely what elements of your migration you wish to tweak
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Get your needs estimated
We will research your application and send you with a cost and a scope of work.
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Migrate from DiamanteDesk to Pega Customer Service all data
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Pega Customer Service import
Our staff would be more than happy to perform a personalized migration if you have particular needs.
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