DiamanteDesk to ((OTRS)) Community Edition
migration service
Smooth , no special know how or programming required. A complete DiamanteDesk to ((OTRS)) Community Edition data migration instrument.
Smooth , no special know how or programming required. A complete DiamanteDesk to ((OTRS)) Community Edition data migration instrument.
Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as possible.
Link the platforms, choose records, click ok, and you’re done!
Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you left it.
Information is everything which is why we created a method that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
In only a couple of buttons to press you will be able to pick the data arrangement, when it starts, and how.
Our developers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from DiamanteDesk to ((OTRS)) Community Edition.
Fill in the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Once everything's tested, find a quiet time with the minimal load on the support department and start migrating from DiamanteDesk to ((OTRS)) Community Edition.
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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