DiamanteDesk to osTicket
migration service
Trouble-free , no special know how or coding required. A complete DiamanteDesk to osTicket data migration tool.
DiamanteDesk to osTicket
The best DiamanteDesk to osTicket tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to move and set off with the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the new solution and observe the magic happening.Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer service information.Simple and easy process
You don’t have to bother about coding or continuously control each piece of info moved.
Just attach your source and target, pick what you want to migrate and allow the tool do the rest for you.
Data maintenance
Your information comes complete and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our staff members have access to your passwords or other information.
You can rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we aim to offer the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from DiamanteDesk to osTicket
Strong safety of your data
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in osTicket.Next
Sustained connectivity between object and people
When migrating your records from DiamanteDesk to osTicket we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DiamanteDesk to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to osTicket work
-
Get ready
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from DiamanteDesk to osTicket.
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Link DiamanteDesk
Fill out the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.
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Connect osTicket
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket everything
Once everything's tested, choose a quiet time with the least load on the support department and start migrating from DiamanteDesk to osTicket.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your osTicket import
Our team would be more than happy to perform a customized migration in case you have specific requirements.
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