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DiamanteDesk to OneDesk
migration service

Extremely easy , no special expertise or programming required. A complete DiamanteDesk to OneDesk data migration instrument.

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The best DiamanteDesk to OneDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose what data you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and enjoy the magic happening.
Data completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer support information.
Automated tool

Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as possible.

Attach the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is key which is why we developed a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a few buttons to press it is possible to select the data arrangement, when it starts, and how.

Our software took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from DiamanteDesk to OneDesk

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in OneDesk.

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Sustained association between object and people

When migrating your records from DiamanteDesk to OneDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to OneDesk work

  • Get ready

    Register and go to our migration wizard.

  • Connect DiamanteDesk

    Opt and link your DiamanteDesk service desk with HDM.

  • Give the right to access your OneDesk account.

  • Detail your business needs

    Let us understand precisely what components of your migration you wish to modify

  • Get your requirements estimated

    We shall investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from DiamanteDesk to OneDesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your OneDesk import

Our team would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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