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DiamanteDesk to Odoo
migration service

Trouble-free , no special know how or coding required. A complete DiamanteDesk to Odoo data migration instrument.

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The best DiamanteDesk to Odoo tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost vital customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool accessible as possible.

Link the platforms, select records, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we designed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in control

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to pick the data arrangement, when it goes, and how.

Our software took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Outside of producing great customer service, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from DiamanteDesk to Odoo

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Odoo.

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Maintained connection between object and people

When migrating your records from DiamanteDesk to Odoo we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Odoo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to Odoo work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect DiamanteDesk

    Select and link your DiamanteDesk support desk with HDM.

  • Grant the right to access your Odoo account.

  • Detail your needs

    Let us understand precisely what components of your migration you need to adjust

  • Have your needs estimated

    We shall investigate your application and send you with a price range and a scope of tasks.

  • Migrate from DiamanteDesk to Odoo everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Odoo import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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