DiamanteDesk to mhelpdesk
migration service
Trouble-free , no special skill set or programming required. A complete DiamanteDesk to mhelpdesk data migration tool.
DiamanteDesk to mhelpdesk
The best DiamanteDesk to mhelpdesk tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on the records you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the target platform and see the magic happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer service details.Automated tool
Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.
Attach the platforms, pick records, click ok, and you’re done!
Intact connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
Information is everything which is why we developed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Data mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and in what order.
Our tech engineers took user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service first
Apart from producing great customer service, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from DiamanteDesk to mhelpdesk
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in mhelpdesk.Next
Retained connection between object and people
When migrating your records from DiamanteDesk to mhelpdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to mhelpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to mhelpdesk work
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Get ready
Sign up and go to our migration wizard.
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Link DiamanteDesk
Opt and connect your DiamanteDesk support desk with HDM.
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Link mhelpdesk
Give access to your mhelpdesk account.
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Explain your business needs
Let us understand precisely what parts of your migration you need to tweak
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Have your requirements estimated
We'll research your application and send you with a total price and a scope of tasks.
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Migrate from DiamanteDesk to mhelpdesk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your mhelpdesk import
Our team would be more than happy to perform a customized migration in case you have special demands.
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