DiamanteDesk to KronoDesk
migration service
Effortless , no special know how or programming required. A complete DiamanteDesk to KronoDesk data migration tool.
DiamanteDesk to KronoDesk
Your best tool for DiamanteDesk to KronoDesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply choose customer info you need to transfer and start the transition right away.Effortless transition process
No special expertise required. Just select what data will go to the target system and observe the wonders happening.Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing critical customer service information.Easy procedure
No need to worry about scripting or continuously watch each piece of info transferred.
Just link both platforms, choose what you want to migrate and allow the system deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you left it.
Security is paramount
You data is key which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You’re in charge
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from DiamanteDesk to KronoDesk
Strong security of your information
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in KronoDesk.Next
Maintained link between object and people
When migrating your data from DiamanteDesk to KronoDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to KronoDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DiamanteDesk to KronoDesk work
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Prepare
Register and go to our migration software.
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Link DiamanteDesk
Choose and connect your DiamanteDesk service desk with HDM.
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Link KronoDesk
Grant access to your KronoDesk account.
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Outline your requirements
Let us know what parts of your migration you wish to fine-tune
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Get your preferences estimated
We shall analyze your application and send you with a total price and a scope of work.
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Migrate from DiamanteDesk to KronoDesk everything
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your KronoDesk import
Our staff would be more than happy to perform a customized migration in case you have special needs.
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