DiamanteDesk to Kommunicate
migration service

Trouble-free , no special knowledge or programming required. A complete DiamanteDesk to Kommunicate data migration software.

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The best DiamanteDesk to Kommunicate tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose the records you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and see the wonders happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Automated tool

Afraid that you’ll have to use special skills to move your info? Worry not as we made sure that our tool is as easy to use as possible.

Connect the platforms, select records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

Information is key which is why we created a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer service, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from DiamanteDesk to Kommunicate

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in Kommunicate.

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Maintained relation between object and people

When migrating your records from DiamanteDesk to Kommunicate we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Kommunicate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to Kommunicate work

  • Get ready

    Sign up and go to our migration software.

  • Select and connect your DiamanteDesk support desk with HDM.

  • Connect Kommunicate

    Grant access to your Kommunicate account.

  • Detail your requirements

    Let us know exactly what aspects of your migration you need to tweak

  • Get your preferences estimated

    We'll research your application and send you with a price and a scope of tasks.

  • Migrate from DiamanteDesk to Kommunicate all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Kommunicate import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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