DiamanteDesk to Jira Software
migration service

Extremely easy , no special expertise or programming required. A complete DiamanteDesk to Jira Software data migration software.

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The best DiamanteDesk to Jira Software tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just pick the records you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and see the miracle happening.
Data completion
Migrate your help desk info in full to ensure that no ticket is missing essential customer support information.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.

Link the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we created a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Simple & effective

In only a couple of clicks you will be able to choose the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from DiamanteDesk to Jira Software

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Jira Software.

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Maintained connection between object and people

When migrating your records from DiamanteDesk to Jira Software we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to Jira Software work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from DiamanteDesk to Jira Software.

  • Fill in the form with required credentials to make it possible for our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Software all data

    When everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from DiamanteDesk to Jira Software.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Jira Software import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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