DiamanteDesk to iSupport
migration service
Trouble-free , no special knowledge or programming required. A complete DiamanteDesk to iSupport data migration software.
DiamanteDesk to iSupport
The best DiamanteDesk to iSupport tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose what data you need to move and start the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and enjoy the magic happening.Data completion
Move your help desk data in full to ensure that no ticket is missing critical customer support information.Easy procedure
No need to worry about coding or constantly control each piece of info moved.
Just link your source and target, tick what you want to take to a new database and allow the Migration Wizard do the remainder.
Data dependency
Your customer data comes unite , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our employees can access to your credentials or records.
You can rest assured that with HDM no hacker attacks are possible.
You’re in control
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we strive to deliver the most effective migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from DiamanteDesk to iSupport
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in iSupport.Next
Retained association between object and people
When migrating your records from DiamanteDesk to iSupport we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to iSupport
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to iSupport work
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Get ready
Sign up and go to our migration software.
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Link DiamanteDesk
Opt and link your DiamanteDesk service desk with HDM.
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Connect iSupport
Grant access to your iSupport account.
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Detail your needs
Let us know what components of your migration you wish to modify
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Get your requirements estimated
We will investigate your case and get back to you with a price and a scope of tasks.
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Migrate from DiamanteDesk to iSupport everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your iSupport import
Our team would be more than happy to run a customized migration in case you have special needs.
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