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DiamanteDesk to Issuetrak
migration service

Effortless , no special know how or coding required. A complete DiamanteDesk to Issuetrak data migration tool.

More details

Your best tool for DiamanteDesk to Issuetrak data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing essential customer service details.
Simple and easy process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach your source and target, pick what you need to migrate and allow the tool do the remainder.

Data maintenance

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members have see your passwords or other information.

You may be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to select the data arrangement, when it starts, and how.

Our developers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we aim to offer the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from DiamanteDesk to Issuetrak

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Issuetrak.

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Sustained association between object and people

When migrating your data from DiamanteDesk to Issuetrak we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to Issuetrak work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and connect your DiamanteDesk support desk with HDM.

  • Give the right to access your Issuetrak account.

  • Outline your business needs

    Let us understand precisely what parts of your migration you wish to adjust

  • Have your needs estimated

    We will investigate your application and get back to you with a total price and a scope of work.

  • Migrate from DiamanteDesk to Issuetrak all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Issuetrak import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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