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DiamanteDesk to Hiver
migration service

Smooth , no special know how or programming required. A complete DiamanteDesk to Hiver data migration tool.

More details

Your best tool for DiamanteDesk to Hiver data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new platform and see the miracle happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing vital customer support information.
Easy process

No need to worry about coding or constantly watch each piece of info moved.

Just link your source and target, pick what you want to migrate and allow the tool do the rest for you.

Data maintenance

Your customer info comes complete , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members can access to your passwords or other information.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from DiamanteDesk to Hiver

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in Hiver.

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Sustained association between object and people

When migrating your data from DiamanteDesk to Hiver we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to Hiver work

  • Prepare

    Register and go to our migration software.

  • Select and link your DiamanteDesk service desk with HDM.

  • Give the right to access your Hiver account.

  • Detail your business needs

    Let us know what components of your migration you want to adjust

  • Get your needs estimated

    We shall investigate your case and send you with a price and a scope of tasks.

  • Migrate from DiamanteDesk to Hiver everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Hiver import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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