DiamanteDesk to HelpSite
migration service

Extremely easy , no special knowledge or programming required. A complete DiamanteDesk to HelpSite data migration instrument.

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The best DiamanteDesk to HelpSite tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on what data you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and enjoy the miracle happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer support details.
Effortless process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach both platforms, pick what you want to migrate and let the tool do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is key which is why we developed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in control

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from DiamanteDesk to HelpSite

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in HelpSite.

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Sustained relation between object and people

When migrating your records from DiamanteDesk to HelpSite we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to HelpSite work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect DiamanteDesk

    Select and link your DiamanteDesk support desk with HDM.

  • Connect HelpSite

    Grant the right to access your HelpSite account.

  • Clarify your needs

    Let us know what parts of your migration you want to fine-tune

  • Get your requirements estimated

    We will research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from DiamanteDesk to HelpSite all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your HelpSite import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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