DiamanteDesk to HelpShift
migration service
Trouble-free , no special expertise or coding required. A complete DiamanteDesk to HelpShift data migration instrument.
DiamanteDesk to HelpShift
The best DiamanteDesk to HelpShift tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose customer info you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the wonders happening.Data completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service details.Automated tool
Scared that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as possible.
Link the help desks, choose data, click ok, and the migration is ready!
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees have see your credentials or other information.
You can be certain with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to deliver the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from DiamanteDesk to HelpShift
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in HelpShift.Next
Maintained connectivity between object and people
When migrating your records from DiamanteDesk to HelpShift we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to HelpShift work
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Get ready
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from DiamanteDesk to HelpShift.
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Connect DiamanteDesk
Complete the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.
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Link HelpShift
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HelpShift everything
Once everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from DiamanteDesk to HelpShift.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your HelpShift import
Our team would be more than happy to run a customized migration if you have special needs.
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