DiamanteDesk to Gorgias
migration service

Smooth , no special know how or programming required. A complete DiamanteDesk to Gorgias data migration instrument.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to migrate data from DiamanteDesk to Gorgias

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Gorgias.

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When migrating your data from DiamanteDesk to Gorgias we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from DiamanteDesk to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from DiamanteDesk to Gorgias work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from DiamanteDesk to Gorgias.

  • Complete the form with required credentials to permit our data migration tool to access data from your current help desk.

  • Connect Gorgias

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Gorgias all data

    Once everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from DiamanteDesk to Gorgias.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Gorgias import

Our staff would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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