DiamanteDesk to FuseDesk
migration service
Trouble-free , no special know how or coding required. A complete DiamanteDesk to FuseDesk data migration instrument.
DiamanteDesk to FuseDesk
The best DiamanteDesk to FuseDesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply choose what data you need to move and start the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the target system and enjoy the magic happening.Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer support information.Simple and easy procedure
You don’t have to bother about coding or continuously control each record transferred.
Just attach both platforms, tick what you need to take to a new database and let the system deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their initial connections intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
Information is everything which is why we developed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Data mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to select the data arrangement, when it goes, and how.
Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service first
Except providing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from DiamanteDesk to FuseDesk
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in FuseDesk.Next
Maintained link between object and people
When migrating your records from DiamanteDesk to FuseDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DiamanteDesk to FuseDesk work
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Get ready
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from DiamanteDesk to FuseDesk.
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Link DiamanteDesk
Fill out the form with required credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect FuseDesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to FuseDesk all data
Once everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from DiamanteDesk to FuseDesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your FuseDesk import
Our team would be more than happy to perform a personalized migration if you have specific needs.
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