DiamanteDesk to EvantoDesk
migration service

Trouble-free , no special skill set or coding required. A complete DiamanteDesk to EvantoDesk data migration software.

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The best DiamanteDesk to EvantoDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on what data you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing essential customer support information.
Simple and easy procedure

No need to worry about coding or continuously control each record moved.

Just attach both platforms, pick what you need to migrate and let the tool deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

Information is key which is why we designed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to select the data arrangement, when it starts, and how.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from DiamanteDesk to EvantoDesk

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in EvantoDesk.

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Sustained connection between object and people

When migrating your records from DiamanteDesk to EvantoDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to EvantoDesk work

  • Get ready

    Register and go to our migration tool.

  • Choose and link your DiamanteDesk service desk with HDM.

  • Give the right to access your EvantoDesk account.

  • Clarify your needs

    Let us know what components of your migration you need to adjust

  • Get your needs estimated

    We'll analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from DiamanteDesk to EvantoDesk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your EvantoDesk import

Our team would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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