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DiamanteDesk to DeskCenter Management Suite
migration service

Smooth , no special skill set or coding required. A complete DiamanteDesk to DeskCenter Management Suite data migration instrument.

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Your best tool for DiamanteDesk to DeskCenter Management Suite data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and see the wonders happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing vital customer support information.
Simple and easy process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link your source and target, tick what you need to take to a new database and let the system do the remainder.

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our team members can access to your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose the data arrangement, when it starts, and how.

Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from DiamanteDesk to DeskCenter Management Suite

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in DeskCenter Management Suite.

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Retained connection between object and people

When migrating your data from DiamanteDesk to DeskCenter Management Suite we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to DeskCenter Management Suite work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and link your DiamanteDesk service desk with HDM.

  • Give the right to access your DeskCenter Management Suite account.

  • Outline your needs

    Let us know what components of your migration you wish to tweak

  • Have your preferences estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from DiamanteDesk to DeskCenter Management Suite everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your DeskCenter Management Suite import

Our staff would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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