DiamanteDesk to Database
migration service
Effortless , no special expertise or coding required. A complete DiamanteDesk to Database data migration instrument.
DiamanteDesk to Database
Your best tool for DiamanteDesk to Database data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and enjoy the magic happening.Record completion
Migrate your help desk data in full to make certain that no ticket is missing vital customer service information.Simple and easy process
You don’t have to bother about coding or constantly watch each record moved.
Just attach your source and target, tick what you need to take to a new database and allow the system do the rest for you.
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our team members have access to your credentials or records.
You may be certain with HDM no hacker attacks will take place.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.
Simple & effective
In just a couple of buttons to press you will be able to select what goes where, when it goes, and how.
Our tech engineers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we work to propose the best possible migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from DiamanteDesk to Database
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Database.Next
Maintained link between object and people
When migrating your data from DiamanteDesk to Database we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DiamanteDesk to Database work
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Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from DiamanteDesk to Database.
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Link DiamanteDesk
Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.
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Link Database
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Database everything
Once everything's tested, determine a quiet time with the least load on the support department and start migrating from DiamanteDesk to Database.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Database import
Our staff would be more than happy to run a personalized migration in case you have particular requirements.
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