DiamanteDesk to CustomerFirst
migration service
Effortless , no special expertise or coding required. A complete DiamanteDesk to CustomerFirst data migration tool.
DiamanteDesk to CustomerFirst
Your best tool for DiamanteDesk to CustomerFirst data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose what data you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and enjoy the wonders happening.Record completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer service information.Simple and easy process
No need to worry about scripting or constantly control each record moved.
Just link both platforms, tick what you want to migrate and let the Migration Wizard do the rest for you.
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
Information is everything which is why we designed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except providing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from DiamanteDesk to CustomerFirst
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in CustomerFirst.Next
Sustained connectivity between object and people
When migrating your data from DiamanteDesk to CustomerFirst we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DiamanteDesk to CustomerFirst work
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Prepare
Sign up and go to our migration service.
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Connect DiamanteDesk
Choose and connect your DiamanteDesk service desk with HDM.
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Link CustomerFirst
Grant access to your CustomerFirst account.
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Express your requirements
Let us know what parts of your migration you want to adjust
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Have your needs estimated
We shall investigate your case and get back to you with a price range and a scope of tasks.
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Migrate from DiamanteDesk to CustomerFirst everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your CustomerFirst import
Our staff would be more than happy to run a customized migration if you have special needs.
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