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DiamanteDesk to Conversocial
migration service

Trouble-free , no special skill set or coding required. A complete DiamanteDesk to Conversocial data migration software.

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The best DiamanteDesk to Conversocial tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose what data you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and enjoy the miracle happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer service information.
Automated tool

Scared that you’ll need special skills to move your info? Don’t be as we ensured that our tool user friendly as possible.

Link the help desks, choose records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

Information is everything which is why we designed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from DiamanteDesk to Conversocial

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Conversocial.

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Retained association between object and people

When migrating your records from DiamanteDesk to Conversocial we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Conversocial

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to Conversocial work

  • Get ready

    Register and go to our migration tool.

  • Select and connect your DiamanteDesk service desk with HDM.

  • Grant access to your Conversocial account.

  • Clarify your needs

    Let us know exactly what elements of your migration you would like to adjust

  • Have your needs estimated

    We will investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from DiamanteDesk to Conversocial all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Conversocial import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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