DiamanteDesk to Casengo
migration service
Smooth , no special knowledge or coding required. A complete DiamanteDesk to Casengo data migration instrument.
DiamanteDesk to Casengo
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.Full & Precise
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of dataReasons to use Help Desk Migration to switch from DiamanteDesk to Casengo
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Casengo.Next
Maintained link between object and people
When migrating your data from DiamanteDesk to Casengo we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to Casengo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from DiamanteDesk to Casengo work
Prepare
Sign-up and go to our migration tool.
Connect DiamanteDesk
Opt and link your DiamanteDesk service desk with HDM.
Connect Casengo
Give access to your Casengo account.
Express your business needs
Let us understand precisely what components of your migration you want to adjust
Have your needs estimated
We shall research your case and get back to you with a price and a scope of work.
Migrate from DiamanteDesk to Casengo everything
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Casengo import
Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation