DiamanteDesk to Casengo
migration service
Smooth , no special knowledge or coding required. A complete DiamanteDesk to Casengo data migration instrument.
DiamanteDesk to Casengo
Your best tool for DiamanteDesk to Casengo data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.Record completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support information.Easy procedure
No need to worry about scripting or constantly control each piece of info transferred.
Just link both platforms, choose what you need to migrate and let the tool do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
Information is everything which is why we designed a tool that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You’re in charge
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a few buttons to press it is possible to choose what goes where, when it starts, and in what order.
Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Apart from providing great customer service, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to switch from DiamanteDesk to Casengo
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Casengo.Next
Maintained link between object and people
When migrating your data from DiamanteDesk to Casengo we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DiamanteDesk to Casengo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DiamanteDesk to Casengo work
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Prepare
Sign-up and go to our migration tool.
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Connect DiamanteDesk
Opt and link your DiamanteDesk service desk with HDM.
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Connect Casengo
Give access to your Casengo account.
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Express your business needs
Let us understand precisely what components of your migration you want to adjust
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Have your needs estimated
We shall research your case and get back to you with a price and a scope of work.
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Migrate from DiamanteDesk to Casengo everything
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Casengo import
Our staff would be more than happy to run a personalized migration if you have specific needs.
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