DiamanteDesk to Awesome Support (WordPress)
migration service

Smooth , no special knowledge or coding required. A complete DiamanteDesk to Awesome Support (WordPress) data migration tool.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from DiamanteDesk to Awesome Support (WordPress)

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Awesome Support (WordPress).

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Sustained association between object and people

When migrating your data from DiamanteDesk to Awesome Support (WordPress) we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from DiamanteDesk to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from DiamanteDesk to Awesome Support (WordPress) work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from DiamanteDesk to Awesome Support (WordPress).

  • Fill in the form with required credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Awesome Support (WordPress)

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) all data

    Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from DiamanteDesk to Awesome Support (WordPress).


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Awesome Support (WordPress) import

Our staff would be more than happy to run a customized migration if you have special demands.
Get a price estimation
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