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DiamanteDesk to Assembla
migration service

Smooth , no special knowledge or coding required. A complete DiamanteDesk to Assembla data migration instrument.

More details

Your best tool for DiamanteDesk to Assembla data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just choose the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and see the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing critical customer support details.
Easy procedure

You don’t have to bother about scripting or continuously watch each record transferred.

Just attach your source and target, choose what you need to take to a new database and allow the tool do the remainder.

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees can see your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Simple & effective

In just a couple of clicks it is possible to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from DiamanteDesk to Assembla

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Assembla.

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Sustained connectivity between object and people

When migrating your data from DiamanteDesk to Assembla we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to Assembla work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from DiamanteDesk to Assembla.

  • Connect DiamanteDesk

    Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Assembla everything

    When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from DiamanteDesk to Assembla.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Assembla import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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