Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

DiamanteDesk to AnswerHub
migration service

Smooth , no special know how or coding required. A complete DiamanteDesk to AnswerHub data migration software.

More details

Your best tool for DiamanteDesk to AnswerHub data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on customer info you need to move and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing essential customer service details.
Effortless process

No need to worry about coding or continuously control each piece of info moved.

Just attach both platforms, tick what you need to take to a new database and allow the tool deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we created a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in charge

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to pick what goes where, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from DiamanteDesk to AnswerHub

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in AnswerHub.

Next

Sustained relation between object and people

When migrating your data from DiamanteDesk to AnswerHub we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from DiamanteDesk to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DiamanteDesk to AnswerHub work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your DiamanteDesk support desk with HDM.

  • Connect AnswerHub

    Give access to your AnswerHub account.

  • Clarify your needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your preferences estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from DiamanteDesk to AnswerHub all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your AnswerHub import

Our staff would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…

3 Strategies to Follow When Switching Help Desks

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…

Book a Call
cancel
%s
— %s