DiamanteDesk to ALVAO Service Desk
migration service

Extremely easy , no special know how or coding required. A complete DiamanteDesk to ALVAO Service Desk data migration software.

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The best DiamanteDesk to ALVAO Service Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose customer info you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer support details.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each piece of info moved.

Just attach both platforms, tick what you need to migrate and let the tool deal with the remainder.

From sender information to phone number connection, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you expected.

Security is priority

You data is everything which is why we developed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to pick what goes where, when it starts, and how.

Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Outside of producing great customer support services, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from DiamanteDesk to ALVAO Service Desk

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in ALVAO Service Desk.

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Maintained connection between object and people

When migrating your records from DiamanteDesk to ALVAO Service Desk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to ALVAO Service Desk work

  • Get ready

    Register and go to our migration service.

  • Opt and link your DiamanteDesk support desk with HDM.

  • Connect ALVAO Service Desk

    Give the right to access your ALVAO Service Desk account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you need to modify

  • Have your requirements estimated

    We will investigate your application and send you with a price range and a scope of tasks.

  • Migrate from DiamanteDesk to ALVAO Service Desk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your ALVAO Service Desk import

Our team would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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