DiamanteDesk to Activate
migration service
Effortless , no special expertise or coding required. A complete DiamanteDesk to Activate data migration tool.
DiamanteDesk to Activate
Your best tool for DiamanteDesk to Activate data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and enjoy the miracle happening.Record completion
Move your help desk data in full to make sure that no ticket is missing critical customer support details.Automated migration
Afraid that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool simple to use as possible.
Connect the help desks, pick data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
Information is key which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Simple & effective
In just a couple of clicks it is possible to select the data arrangement, when it goes, and how.
Our software took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Apart from providing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from DiamanteDesk to Activate
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Activate.Next
Retained connection between object and people
When migrating your data from DiamanteDesk to Activate we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DiamanteDesk to Activate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from DiamanteDesk to Activate work
-
Prepare
Sign up and go to our migration service.
-
Link DiamanteDesk
Pick and link your DiamanteDesk support desk with HDM.
-
Link Activate
Grant the right to access your Activate account.
-
Detail your requirements
Let us know what parts of your migration you wish to adjust
-
Get your requirements estimated
We will analyze your case and get back to you with a cost and a scope of tasks.
-
Migrate from DiamanteDesk to Activate all data
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Activate import
Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…
Help Desk System Reviews
A Guide To Help Desk Software
What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…