DiamanteDesk to Abhisi Help Desk
migration service

Trouble-free , no special knowledge or coding required. A complete DiamanteDesk to Abhisi Help Desk data migration instrument.

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The best DiamanteDesk to Abhisi Help Desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick the records you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and see the miracle happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer service information.
Easy process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link both platforms, tick what you need to take to a new database and allow the system do the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

You data is key which is why we created a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a few clicks you will be able to choose the data arrangement, when it goes, and in what order.

Our developers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except producing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from DiamanteDesk to Abhisi Help Desk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Abhisi Help Desk.

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Maintained connectivity between object and people

When migrating your records from DiamanteDesk to Abhisi Help Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from DiamanteDesk to Abhisi Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DiamanteDesk to Abhisi Help Desk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect DiamanteDesk

    Select and connect your DiamanteDesk service desk with HDM.

  • Grant access to your Abhisi Help Desk account.

  • Outline your needs

    Let us understand precisely what parts of your migration you need to fine-tune

  • Get your preferences estimated

    We shall analyze your case and get back to you with a price and a scope of work.

  • Migrate from DiamanteDesk to Abhisi Help Desk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Abhisi Help Desk import

Our team would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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