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Dezide to Trengo
migration service

Extremely easy , no special knowledge or coding required. A complete Dezide to Trengo data migration software.

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The best Dezide to Trengo tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on the records you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and see the magic happening.
Data completion
Move your help desk info in full to make certain that no ticket has lost critical customer service information.
Easy process

No need to worry about coding or constantly control each record transferred.

Just attach your source and target, pick what you want to take to a new database and allow the system do the remainder.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we strive to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Dezide to Trengo

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Trengo.

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Retained association between object and people

When migrating your records from Dezide to Trengo we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dezide to Trengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dezide to Trengo work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Dezide

    Choose and connect your Dezide service desk with HDM.

  • Give the right to access your Trengo account.

  • Express your business needs

    Let us know what aspects of your migration you would like to modify

  • Get your preferences estimated

    We will investigate your case and get back to you with a cost and a scope of work.

  • Migrate from Dezide to Trengo all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Trengo import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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