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Dezide to TicketLab
migration service

Smooth , no special knowledge or coding required. A complete Dezide to TicketLab data migration tool.

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Your best tool for Dezide to TicketLab data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and enjoy the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer support details.
Simple and easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just link both platforms, tick what you need to migrate and let the tool do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is key which is why we created a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.

Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Dezide to TicketLab

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in TicketLab.

Next

When migrating your data from Dezide to TicketLab we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dezide to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dezide to TicketLab work

  • Prepare

    Register and go to our migration service.

  • Connect Dezide

    Choose and link your Dezide support desk with HDM.

  • Give access to your TicketLab account.

  • Express your business needs

    Let us know what elements of your migration you wish to tweak

  • Get your preferences estimated

    We shall research your case and send you with a price and a scope of work.

  • Migrate from Dezide to TicketLab everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your TicketLab import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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