Dezide to SmarterTrack
migration service
Effortless , no special knowledge or coding required. A complete Dezide to SmarterTrack data migration instrument.
Dezide to SmarterTrack
Your best tool for Dezide to SmarterTrack data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just choose the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and see the miracle happening.Record completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer support details.Automated migration
Afraid that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Link the help desks, select data, click ok, and you’re done!
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members can see your passwords or other information.
You may be certain with HDM no data breaches will take place.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.
Simple & effective
In just a few clicks it is possible to choose the data arrangement, when it starts, and how.
Our tech engineers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Dezide to SmarterTrack
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in SmarterTrack.Next
Maintained link between object and people
When migrating your data from Dezide to SmarterTrack we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dezide to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dezide to SmarterTrack work
-
Prepare
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Dezide to SmarterTrack.
-
Connect Dezide
Fill in the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
-
Link SmarterTrack
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
-
Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to SmarterTrack all data
When everything's tested, find a quiet time with the least load on the support department and start migrating from Dezide to SmarterTrack.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your SmarterTrack import
Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Post Migration Checklist – Here’s What You Should Do
So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…