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Dezide to ServiceNow
migration service

Effortless , no special knowledge or coding required. A complete Dezide to ServiceNow data migration tool.

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Your best tool for Dezide to ServiceNow data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick the records you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and see the wonders happening.
Record completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer service information.
Automated migration

Worried that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool is as easy to use as possible.

Link the help desks, pick data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we designed a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Dezide to ServiceNow

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in ServiceNow.

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Sustained connection between object and people

When migrating your data from Dezide to ServiceNow we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dezide to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dezide to ServiceNow work

  • Prepare

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Dezide to ServiceNow.

  • Complete the form with requested credentials to permit our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow all data

    When everything's tested out, determine a quiet time with the least load on the support team and begin migrating from Dezide to ServiceNow.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ServiceNow import

Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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