Dezide to Relay
migration service
Extremely easy , no special expertise or coding required. A complete Dezide to Relay data migration instrument.
Dezide to Relay
The best Dezide to Relay tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and observe the miracle happening.Data completion
Move your help desk data in full to make sure that no ticket has lost vital customer support information.Easy process
No need to worry about scripting or constantly watch each record moved.
Just link your source and target, choose what you need to migrate and let the system deal with the remainder.
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members can access to your credentials or other information.
You may be sure that with HDM no hacker attacks will take place.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Simple & effective
In just a few clicks you will be able to pick what goes where, when it starts, and how.
Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we work to propose the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Dezide to Relay
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Relay.Next
Retained relation between object and people
When migrating your records from Dezide to Relay we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dezide to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dezide to Relay work
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Get ready
Sign up and go to our migration tool.
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Connect Dezide
Select and link your Dezide service desk with HDM.
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Connect Relay
Give the right to access your Relay account.
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Outline your requirements
Let us understand precisely what aspects of your migration you wish to adjust
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Have your requirements estimated
We'll investigate your case and send you with a price range and a scope of tasks.
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Migrate from Dezide to Relay everything
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Relay import
Our team would be more than happy to run a custom migration if you have particular requirements.
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