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Dezide to Re:Desk
migration service

Trouble-free , no special expertise or coding required. A complete Dezide to Re:Desk data migration tool.

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The best Dezide to Re:Desk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and observe the wonders happening.
Data completion
Transfer your help desk data in full to make sure that no ticket is missing vital customer support information.
Effortless process

You don’t have to bother about scripting or continuously watch each record moved.

Just attach both platforms, choose what you need to take to a new database and let the Migration Wizard do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

Information is everything which is why we developed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.

Simple & effective

In just a couple of clicks you will be able to pick what goes where, when it starts, and in what order.

Our developers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Good service first

Except producing great customer service, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from Dezide to Re:Desk

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Re:Desk.

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Sustained association between object and people

When migrating your records from Dezide to Re:Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dezide to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dezide to Re:Desk work

  • Get ready

    Sign up and go to our migration service.

  • Select and link your Dezide service desk with HDM.

  • Connect Re:Desk

    Give access to your Re:Desk account.

  • Outline your requirements

    Let us know what elements of your migration you need to tweak

  • Have your requirements estimated

    We'll investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Dezide to Re:Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Re:Desk import

Our team would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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