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Dezide to ReadyDesk
migration service

Extremely easy , no special skill set or coding required. A complete Dezide to ReadyDesk data migration tool.

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The best Dezide to ReadyDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose customer info you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and observe the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing essential customer service information.
Simple and easy procedure

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link both platforms, choose what you need to take to a new database and let the tool deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is key which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to pick what goes where, when it starts, and how.

Our developers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Dezide to ReadyDesk

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in ReadyDesk.

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Maintained association between object and people

When migrating your records from Dezide to ReadyDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dezide to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dezide to ReadyDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and connect your Dezide service desk with HDM.

  • Connect ReadyDesk

    Give the right to access your ReadyDesk account.

  • Express your needs

    Let us know what elements of your migration you want to tweak

  • Get your requirements estimated

    We'll analyze your application and send you with a cost and a scope of work.

  • Migrate from Dezide to ReadyDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your ReadyDesk import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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