Dezide to Podium
migration service
Smooth , no special knowledge or programming required. A complete Dezide to Podium data migration software.
Dezide to Podium
Your best tool for Dezide to Podium data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply pick the records you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and see the wonders happening.Record completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer service information.Automated migration
Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as it can possibly be.
Attach the platforms, pick records, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is key which is why we developed a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Dezide to Podium
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Podium.Next
Sustained link between object and people
When migrating your data from Dezide to Podium we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dezide to Podium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dezide to Podium work
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Prepare
Sign-up and go to our migration software.
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Connect Dezide
Choose and connect your Dezide service desk with HDM.
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Link Podium
Give the right to access your Podium account.
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Describe your business needs
Let us know what components of your migration you would like to modify
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Get your requirements estimated
We shall investigate your case and send you with a the overall cost and a scope of tasks.
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Migrate from Dezide to Podium everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Podium import
Our staff would be more than happy to run a personalized migration if you have specific requirements.
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